Our Guarantee

Whether you are starting from scratch or have plans and approvals,

When building with Merino Homes we promise you the following;

Our guarantee to you

When building with Merino Homes we promise you the following:

We will be transparent throughout the entire process, providing a submission package when starting from scratch, or an accurate tender price based on your drawings and selections

We will listen, hosting an establishment meeting to find out your wish list items, budget and overall vision for your project.

We will communicate, arranging regular walkthroughs throughout the build process. This allows time for questions and inspires confidence that standards are being met.

We will plan, providing access to a custom project timeline, which will keep you informed about the build’s progress and upcoming selections.

We will be flexible, allowing for changes before works are locked in, instead of at contract signing stage.

We will use our expertise to choose products and practices that have stood the test of time and have proven durability.

We will honour legislation and recommended usage, abiding by the Australian Building Standards and products’ recommended applications and warranties.

We will follow up, checking in after three months to see how your house has matured, as well as offering a 12-month maintenance period after completion. We know that a house needs to be monitored through all four seasons before we can we give it the final tick of approval. We find great reward in delivering a quality product to our customers and our maintenance period is an extra courtesy we like to offer for peace of mind.

 

Help with submission process
Accurate tender price with cost saving options
Assess to our online building system with timelines and decision deadlines
Quality trades and materials
Australian standards upheld
Regular visits and walkthroughs onsite

Our commitment to you doesn't end when we hand over the keys

We do a maintenance assessment after thirty days and again at twelve months after completion because we know that a house needs to be monitored through all four seasons before we can we give it the final tick of approval. We find great reward in delivering a quality product to our customers and our maintenance period is an extra courtesy we like to offer for peace of mind.